Check the audit log

The Audit log records every admin and automatic action on Fit+. Use it to answer who did what, when and why. Records can't be edited or deleted, by anyone.

What gets recordedCopy Anchor Link

• Admin actions: organization decisions, document checks and notes, account suspensions and sign-in resets, pro decisions, professional accounts created with Add professional, payment follow-ups, fee changes, report decisions, invitations, role changes, grants and every admin sign-in.
• Account deletions: whether the member deleted their own account or an admin finished an Account closure request. The record keeps no name or email, only how many records were removed, kept or handed over.
• Automatic actions: failed charges, payout runs and timed suspensions ending.

Find a recordCopy Anchor Link

To see everything about one person, open their page in People, choose the Activity tab, then Open in the audit log. The audit log opens filtered to them.

Read a recordCopy Anchor Link

Each record has a reference (starting with AUD), the time, and:

• Who: the admin, their role and browser, or an automatic process.
• Reason: what the admin typed.
• Changes: each thing that changed, before and after.
• Notified: who was told and how (in the app or by email).
• Related: links to the organization, person, payment, report or application.

Download recordsCopy Anchor Link

Choose Export to download the records that match your filters as a spreadsheet.

Common questionsCopy Anchor Link