Fit+Help

Use the dashboard and notifications

See what needs a decision, this week's numbers and platform health, download a report and keep up with notifications.

The dashboard is the first page you see after signing in. It puts what needs your decision at the top and the health of the platform underneath. Your notifications are one click away in the top bar.

Admin dashboard with a Needs action card, This week at a glance, four health tiles, a gross volume chart and Where athletes train
The dashboard, showing the last 30 days.

What's on the dashboard

Needs action shows how many items are waiting across four queues, and how long the oldest one has waited. Each row has a button that takes you straight to the list:

QueueWhat it tells youButton
Organizations to reviewWhen the oldest one was submittedReview
Pro verificationsHow many coaches and nutritionists are waitingReview
Failed paymentsHow much money is at riskOpen
ReportsWhat kind of content was reportedOpen

This week at a glance compares sign-ups, new organizations, pros verified and reports resolved with the week before.

The four tiles show active athletes, live organizations, verified pros and gross volume for the last 7 days with the Fit+ fee.

Gross volume charts the membership payments made in the app each day. Choose 7D, 30D or 90D to change the period.

Where athletes train shows the share of active athletes at a gym, club, team or academy, or training at home.

Money is always shown in one currency at a time. Amounts in different currencies are never added together.

Download a report

Choose Export report at the top of the dashboard. You get a spreadsheet with the queue counts, this week's numbers, the tiles, where athletes train and the daily gross volume for the period you picked.

Check your notifications

Notifications panel open over the dashboard with All and Unread filters and a list of recent events
Choose the bell to open your notifications.

The bell in the top bar shows a dot when you have unread notifications. You're notified when:

  • a new organization is submitted for review,
  • a coach or nutritionist applies,
  • a payment fails,
  • someone reports content,
  • an admin asks a gym owner for bank details,
  • an admin invites someone to the team.

Open the bell

Choose the bell in the top bar.

Filter the list

Switch between All and Unread.

Open a notification

Choose a notification to go straight to what it's about. It's marked as read.

Clear the rest

Choose Mark all read when you've caught up. Choose See all notifications to open the full list on its own page.

Common questions

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