Fit+Help

Run your gym from the phone app

Take a quick look at your gym, your memberships and today's visits in the Fit+ app when you're away from the desk.

The Fit+ app has a gym workspace too, so you can keep an eye on things from your phone. For everything else, such as scanning passes, join requests, payouts and your team's permissions, use Gym management on the Fit+ website.

Before you start

  • Sign in to the Fit+ app with the same account you use for Gym management.
  • Your gym must be approved. See Bring your gym to Fit+.

Open your gym in the app

Tap Me, then the settings (gear) icon.
Under Workspace, tap Switch workspace.
Choose Partner.
The gym overview in the phone app with Your gym today, what's up next and quick links to Athletes, Programs and Schedule
Your gym today, on your phone.
The gym workspace menu in the phone app with Overview, Athletes, Programs, Nutrition, Schedule, Team, Memberships, Attendance, Business, Community and Messages
Tap the menu icon to move around.

Find your way around

Tap the menu icon at the top left to open the menu. From there you can open:

  • Overview: your gym today, what's up next and a few key numbers.
  • Athletes: the people at your gym.
  • Programs and Nutrition: training programs and nutrition plans.
  • Schedule: upcoming sessions.
  • Team: the coaches and specialists on your team.
  • Memberships: your membership offers.
  • Attendance: recent check-ins.
  • Business: payment records.
  • Community: your gym's community.
  • Messages: your conversations.

To go back to your own training, tap the Partner label at the top of the screen and choose Member.

Check your memberships

Open Memberships from the menu to see the membership offers members can buy, with their price and length. Tap Create membership to add a new one.

The Memberships screen in the phone app with a Create membership button, a search box and an All Access offer
Your membership offers, with Create membership at the top.

For the full plan editor, with included items, pause rules and guest passes, use Plans & pricing on the website. See Create and edit membership plans.

See today's visits

Open Attendance from the menu to see a record of your members' visits. To check someone in by hand, tap Check in member and choose them.

The Attendance screen in the phone app with a Check in member button, a search box and a list of check-ins
Attendance shows your gym's recent check-ins.

To scan members' passes at the desk, use Check-ins on the website. See Check members in.

Common questions

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