Fit+Help
Sign in and your account

Sign in

Sign in to Fit+ on the web with your password, or with a link sent to your email.

Use the same email address you use in the Fit+ app. You can sign in with your password, or ask for a sign-in link by email if you don't have a password or can't remember it.

The Fit+ sign-in page with Email address and Password fields, a Sign in button, and links to create an account or reset a password
The sign-in page. On a phone-sized window only the form is shown.

Sign in with your password

Open the sign-in page

Go to the Fit+ website. If you're not signed in, the sign-in page opens.

Enter your email address

Type the email address on your Fit+ account in Email address.

Enter your password

Type your password in Password. Select the eye button if you want to check what you typed.

Select Sign in

Your Fit+ space opens.

If a field is empty or doesn't look right, a short message appears under it. Fix it and try again.

The sign-in form with messages under the empty email and password fields
Messages under a field tell you what to fix.

Good if you signed up in the app with Google or Apple, or if you'd rather not type a password.

The password field disappears.

Enter your email address

Use the email address on your Fit+ account.

You'll see Check your email with the address the link went to.

Open it on the same computer and browser. You're signed in straight away.

The sign-in form showing only an email field and an Email a sign-in link button
Signing in with an email link.

A sign-in link only works for an existing account. If you're new, create an account first. To go back to your password, select Use a password instead.

What happens next

  • Members land on Today, your home page. See Your dashboard.
  • If you're also a coach, nutritionist, gym owner or staff member, you land in that workspace first. Choose My fitness in the workspace switcher at the top of the sidebar to get to your own training.
  • If you opened a Fit+ page while signed out, you go straight back to that page after signing in.

If something goes wrong

Messages appear above the form in plain words:

You seeWhat to do
That email and password combination was not recognised.Check for typos, or reset your password.
This account has not confirmed its email address yet.Open the confirmation email Fit+ sent when you signed up.
Too many attempts.Wait a moment, then try again.
No Fit+ account uses that email address.Check the address, or create an account.
That sign-in link has expired.Links work once and only for a short time. Ask for a new one.
Your session expired.You were signed out after a while. Sign in again.
The sign-in page with a notice saying the sign-in link has expired
An old or already used link brings you back here. Ask for a new one.

Common questions

On this page