Fit+Help

How it all fits together

The main journeys in Fit+, from finding a coach and training with them to joining a gym.

Most of what happens in Fit+ involves more than one person: you and your coach, or you and your gym. This page shows how those journeys work from start to finish, who does what and where to read more.

Train with a coach

This is the most common journey. You find a coach, book a session, share what they need and train with the program they send you.

Find a coach or nutritionist

In the app, browse coaches and nutritionists and filter by sport, coaching or nutrition, and how you'd like to meet. Open a profile to read about them and see their packages.

The coaches directory with filters and a list of coach cards
Browse coaches and nutritionists in the app.

Book a session

Choose a package and a time, then send your request. The coach confirms it, suggests another time or declines. You get a notification either way. Payment is arranged with them directly, not in Fit+.

Share what they need

Booking doesn't share any of your data. If you'd like your coach to follow your training, share Workouts & training with them. A nutritionist needs Nutrition. You choose how long, and you can stop at any time.

Get your program

Your coach builds a program for you and sends it. You get a notification with the day it starts. Open it in the app and accept it to make it your active plan. Nutritionists send meal plans the same way.

Your coach's plan always comes first. It shows exactly as they wrote it, and your own settings and Fit+ suggestions don't change it.

Train

Follow each workout in the app, with rest timers and set logging, or on your Apple Watch. After each set you can say how it felt: Easy, Good, Hard or Max. Weights and distances show in your own units. If an exercise doesn't suit you, ask your coach to swap it.

The workout player during an exercise with the set, weight and reps
Log each set as you train.

Your coach follows your progress

When you finish a workout, your coach sees it (as long as you share your workouts). They can leave you feedback, and you can message each other any time.

Read more: Book a session with a coach and Your privacy and sharing.

Join a gym

Link your gym in the app to get your check-in pass, see its classes and join its community.

Get your gym's code. It's six letters and numbers, shown at reception or on the gym's Fit+ poster.

In the app, tap Me, then Membership & check-in. Scan the code with your camera or type it in.

The Memberships screen with the Enter your code sheet open
Type your gym's code, or scan it.

The gym owner or staff confirm you. You get a notification when you're in.

At the gym, open your Check-in pass and show the code at the front desk. The code refreshes every 30 seconds, so a screenshot won't work.

Joining a gym doesn't share any of your health data. Read more: Gyms, clubs and teams.

Become a coach or nutritionist on Fit+

In the app, tap Coach or nutritionist? Join Fit+ for Professionals on the welcome screen, or Fit+ for Professionals in Me. Fill in your application.

The Fit+ team checks your details and qualifications.

Once you're approved, you get an email to set up your professional account.

Set up your profile and packages. Members can then find you and book you.

Read more: For coaches and nutritionists.

Bring your gym to Fit+

The Fit+ team sets up your gym and invites you as its owner.

The Fit+ team reviews your gym and approves it.

Sign in on the Fit+ website. A setup checklist walks you through your listing, payouts, plans and team.

Members can now link your gym with its code and check in at your front desk.

Read more: For gyms.

Common questions

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