Fit+Help

Create your account

Sign up for Fit+ in the app or on the website, confirm your email and sign in.

You need one Fit+ account to use the app, your Apple Watch and the website. This page walks you through signing up, confirming your email, signing in and getting back in if you forget your password.

Before you start

  • An email address you can open right now, to confirm your account.
  • The Fit+ app from the App Store or Google Play, or a web browser on your computer.

It doesn't matter where you sign up. The account you create in the app also works on the website, and the other way round.

Sign up

Open the Fit+ app. On the welcome screen, choose how you want to sign up: Continue with Apple or Continue with Google. To sign up with your email, tap More options, then Skip (or swipe through the short tour and tap Get started), then Sign up with email.

If you pick Apple or Google, follow their prompts and you're done. Skip to What happens next.

The welcome screen with Continue with Apple, Continue with Google and Sign in
Choose Apple, Google or email to get started.

If you chose email, enter your Full name, Email and a Password of at least 8 characters, then tap Create account.

The sign-up form asking for your name, email and password
Signing up with your email.

Fit+ opens Check your inbox. On the same phone, open the email from Fit+ and tap the link to confirm your address and sign in.

The Check your inbox screen
Check your inbox after you sign up.

If the email doesn't arrive: tap Resend email to get a new one. It appears 30 seconds after the last email was sent. Use the link in the newest email.

What happens next

  • In the app, you'll see a short setup that asks about your goal, your experience, your body and how you eat. Fit+ uses your answers to build your first plan. Your answers stay private to you. See Setup and assessment.
  • On the website, you land on your member dashboard. You can answer the setup questions later in the app.

Sign in

On the welcome screen, tap Continue with Apple or Continue with Google if that's how you signed up. Otherwise tap Sign in.

Enter your Email and Password, then tap Sign in.

The Welcome back sign-in form with email and password fields
Signing in with your email.

Forgot your password

On the welcome screen, tap Sign in and type your email address in the Email field.

Tap Forgot password?. You'll see "Check your email for a link to reset your password."

Open the email on your phone and tap the link. Fit+ opens on A fresh start.

Enter your new password twice (at least 8 characters) and tap Save my new password. You're signed in.

The A fresh start screen with New password and Confirm new password fields
Choose a new password.

For your security, Fit+ never tells anyone whether an email address has an account. You'll see the same message either way, so check that you typed the email you signed up with.

More detail

Common questions

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